Theresa Wilkinson

Articles & Publications

Selected UX research articles and case-based insights.

• A Pilot Failure That Proved the Value of User Research
• Adapting to Bad Design
• Designing for Confidence: How Research Informed a Pharmacy Dashboard
• Designing Under Constraints: What a 14-Level Website Taught Me
• Enterprise UX vs. E-Commerce UX: Is It Actually Different?
• Helping Injured Workers' Reading Comprehension
• How Empathy and Research Shaped a Pharmacy Dashboard
• Managing Stakeholders and Product Teams: A UX Researcher's Real-World Playbook
• NAEP Device-Agnostic Research: Designing an Assessment Experience that Works Anywhere
• Rethinking Where UX Problems Really Live
• What Field Research Reveals
• When Color Becomes a Barrier — A UX Lesson on Accessibility

Back to Portfolio