UX research, usability testing, accessibility (WCAG 2.1), information architecture, and interaction design for a complex government website redesign. |
Usability testing and UX research for a complex pharmacy reimbursement dashboard focused on improving data comprehension, workflow efficiency, and decision-making. |
Quantitative UX Research using A/B/C testing, conjoint analysis, MaxDiff, TURF, and statistical analysis. |
Senior UX Researcher and Designer specializing in mixed-methods research, usability testing, accessibility, and data-informed design. Experienced conducting qualitative and quantitative UX research, analyzing task success and satisfaction metrics, and translating findings into measurable usability improvements across enterprise, government, and education projects. Experienced solving complex UX challenges across enterprise and government environments, with a strong focus on measurable outcomes, accessibility, quantitative analysis, and translating research insights into actionable design decisions.
Quantitative UX Research:
Posts & Short Articles
Email: theresaw@columbus.rr.com
LinkedIn: theresa-wilkinson